FAQs
Yes.
The Alpha A26 uses a step-through unisex frame, designed specifically so any rider-male or female-can mount and dismount comfortably, even while wearing formal or ethnic clothing. It fits a wide height range thanks to its single, versatile 16" frame.
Under ideal conditions:
- Up to ~60 km with pedal assist
- Up to ~30 km using throttle only
Range always varies based on rider weight, road gradients, tyre pressure, wind resistance, and riding style. These figures are consistent with real-world customer experiences for a 36V 8Ah battery.
The Alpha A26 is electronically limited to 25 km/h, which is the maximum legal speed for electric cycles in India. This ensures:
- No registration
- No insurance
- No driving licence required
- Hassle-free daily use
No. Since it has a 250W motor capped at 25 km/h, it qualifies as a non-motor vehicle under Indian e-cycle norms.
The included 42V 2A smart charger takes approximately 3–4 hours to charge the 36V 8Ah battery from 0–100%.
The Alpha A26 comes with an internal lithium-ion battery housed inside the frame for a clean aesthetic.
While removable by technicians, it is not designed for daily removal by the user, ensuring:
- Better safety
- Sleek, tamper-free design
- Reduced exposure to dust and moisture
Charging is simple-you can charge the bike directly with the provided charger.
It is optimized for urban and suburban use, including:
- City roads
- Mild uneven patches
- Speed breakers
- Potholes
Thanks to: - Front suspension
- 26×2.10” tyres
- Dual disc brakes
It is not intended for heavy off-roading or mountain trails.
Yes. You can ride it like a normal cycle at any time. The motor supports you only when you activate throttle or pedal assist.
The bike safely supports rider weights up to approx. 100 kg, consistent with typical 26" steel-frame e-cycle design parameters.
The Alpha A26 comes with:
- 1 year on motor & controller
- 2 years on battery
- Lifetime warranty on frame (as per Virtus Motors policy)
Warranty covers manufacturing defects under normal use.
All Alpha A26 units are dispatched directly from the Virtus Motors warehouse.
Through Actifyz, you receive:
- Full GST invoice
- Order tracking
- Priority customer support
Assembly on delivery is minimal-usually tightening the handlebar, seat, and pedals.
Yes. This is what it is specifically designed for. Most riders find that they only need to charge the battery every 2–3 days for typical city commutes.
The Alpha A26 uses a steel frame made from stainless-steel base material, offering excellent durability.
Virtus Motors backs this with a lifetime frame warranty, demonstrating long-term reliability.
Yes. Included in the box:
- Mudguards
- 42V 2A smart charger
- Basic tool kit
You get:
- Motorized support for easy climbing and acceleration
- Much lower fatigue on longer routes
- Faster, more predictable commuting
- Better braking with dual disc brakes
- A unisex, easy-access frame
It’s the perfect upgrade for anyone seeking convenience without shifting to a heavier scooter or motorcycle.
The electronics are water-resistant, suitable for light rain and normal Indian weather.
However, avoid:
- Submerging the bike
- Pressure washing the battery/motor area
Basic care ensures long life.
Under normal usage, Virtus Motors’ lithium-ion batteries typically last 2–4 years depending on:
- Charging habits
- Riding frequency
- Climate
- Weight and terrain
A battery replacement is affordable and easily available.
The Alpha A26 is a single-speed electric cycle, which keeps the ride simple and low-maintenance.
The pedal-assist motor provides the extra support you’d normally rely on gears for.
The single-size frame comfortably fits riders approx. 5’0” to 5’10” (152–178 cm).
The seat height and handlebar can be adjusted for comfort.
Yes.
Actifyz provides end-to-end customer support, including:
- Post-purchase questions
- Assembly guidance
- Warranty assistance
- Spare parts coordination with Virtus Motors
