Privacy Policy – Actifyz

Actifyz (“we”, “our”, “us”) is committed to protecting your privacy and ensuring a safe shopping experience. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit www.actifyz.com, interact with our services, or make a purchase.

By accessing or using Actifyz, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to process your orders, improve our platform, and provide customer support.

1.1 Information You Provide

  • Name

  • Email address

  • Mobile number

  • Billing & shipping addresses

  • Order details & payment information

  • Messages or documents shared with customer support

1.2 Information Collected Automatically

When you browse our site:

  • IP address

  • Device information

  • Browser type

  • Pages visited

  • Session data

  • Cookies & tracking data (for login, cart, analytics, ads, and personalization)

1.3 Third-Party Login (KwikPass)

If you log in using phone/OTP or social accounts (where enabled), the authentication partner may provide us:

  • Verified mobile number

  • Basic profile details
    This helps secure logins and account access.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Facilitate secure payments via Razorpay

  • Provide order updates and customer support

  • Detect fraud or unauthorized activity

  • Improve site performance and user experience

  • Personalize product recommendations

  • Comply with legal, tax, and regulatory requirements

We never sell your data to third parties.

3. How Your Orders Are Fulfilled

Actifyz works with trusted Indian brands and suppliers to ship products directly from their warehouses.
Your information may be securely shared with:

  • Delivery partners

  • Logistics providers

  • Brand fulfillment teams

Only the data required to complete your order is shared.

4. Payments & Financial Data (Razorpay Requirement)

We use Razorpay as our payment gateway.
Razorpay may collect or process:

  • Card details

  • UPI information

  • Wallet payments

  • Payment confirmations

All payments follow RBI and PCI-DSS compliance standards.

Actifyz does not store your full payment/card details.

For Razorpay’s full privacy policy, visit:
https://razorpay.com/privacy/

5. Cookies & Tracking Technologies

We use cookies to:

  • Enable login sessions

  • Retain cart items

  • Improve site performance

  • Run analytics (Google Analytics, Meta Pixel, etc.)

  • Show relevant ads

You can disable cookies via your browser, but some features may not work properly.

6. Sharing of Information

We may share your information with:

  • Delivery & logistics providers

  • Payment gateway (Razorpay)

  • Brand partners fulfilling your order

  • Customer communication tools (WhatsApp/SMS/email partners)

  • Analytics & marketing tools (Meta, Google, Shopify Apps)

All partners follow strict confidentiality rules.

We never share your information for unrelated advertising or resale.

7. Data Security

We use industry-standard measures to protect your data, including:

  • SSL encryption

  • Secure server hosting

  • Restricted access controls

  • Regular security audits

However, no method is 100% secure. By using our site, you accept this inherent risk.

8. Data Retention

We retain your information only as long as:

  • Required to fulfill your orders

  • Needed for customer support

  • Legally required for accounting, tax, and regulatory purposes

You may request deletion of your account/data unless retention is legally required.

9. Your Rights

You may request:

  • Access to your data

  • Correction of inaccurate information

  • Deletion of certain personal data

  • Opt-out of marketing communications

To request changes, email us at:
📩 support@actifyz.com
📞 +91-85550 09570

10. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices.

11. Children's Privacy

Actifyz is not intended for individuals under 18. We do not knowingly collect data from minors.

12. Policy Updates

We may update this policy from time to time. Changes will be posted on this page with the revised date.

13. Contact Us

For inquiries about this Privacy Policy:

Actifyz (UNIQUID LLP)
Email: support@actifyz.com
Phone: +91-85550 09570
Website: www.actifyz.com